• Fluency in Mandarin Chinese and professional proficiency in English. • Hands-on plant/OT infrastructure supports experience in PCS (Plant Control System) and MOM/MES (Mfg. Ops Mgmt./ Mfg. Env Services )environments. • Strong Windows Server and endpoint troubleshooting skills. • Strong Virtualization skills in Nutanix and VMware. • Working knowledge of TCP/IP, DNS, DHCP, VLANs, and basic switch/network troubleshooting. • Experience with incident, problem, and change management. • Ability to coordinate effectively with plant operations, vendors, and cybersecurity teams. • Strong technical documentation and operational handover skills. • Provide day-to-day technical support for plant/OT infrastructure supporting PCS and MOM/MES environments. • Troubleshoot Windows Server, Virtualization, workstations & endpoint issues, coordinating resolution with relevant support teams and vendors. • Investigate connectivity issues involving TCP/IP, DNS, DHCP, VLANs, and basic switch and network configurations. • Coordinate incident resolution, problem investigation, and infrastructure changes in alignment with plant operational requirements • Industrial networking and remote-site infrastructure support experience. • Nutanix or virtualization experience • Industrial networking and remote-site support • ITIL Foundation
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
