Description

About J.P. Morgan

JP Morgan Chase & Co. is a leading global financial services firm with assets of over $4 trillion and operations worldwide. As a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset management, and private equity, JP Morgan Chase serves millions of customers in the United States and many of the world's most prominent corporate, institutional, and government clients. With a commitment to innovation, integrity, and excellence, JP Morgan Chase is dedicated to helping clients achieve their financial goals while fostering a culture of inclusion and community engagement.

Who we are:

From managing the firm's capital and reporting quarterly earnings to responding to and complying with regulatory requirements, more than 15,000 colleagues around the world work together every day to manage the firm's Global Finance function. Our job is to ensure the company is capable of navigating all types of market environments while maintaining a fortress balance sheet. The Finance function is a dynamic organization that plays a critical role, particularly as increasing regulatory and capital requirements change the way we do business. Planning & Analysis (P&A), in addition to CFO teams, Controllers, Business Managers, and Project management, make up the majority of the Global Finance team.

The P&A Innovation & Transformation function consists of a team of Product Managers, Data Modelers, and Solution Delivery professionals who deliver innovative products and solutions that enable advanced use of data and technology to drive process optimization and enhanced analytics for Finance, P&A, and Business Management functions.

About the job:

We are seeking a dynamic, high-performing and experienced Program Manager to join our P&A Innovation and Transformation team. The successful candidate will play a pivotal role in supporting the function in driving the execution of strategic transformation initiatives. This role requires a strong performer with a proven track record in governance, strategic planning, and change management within the financial services industry.

The successful candidate will partner closely with Product Leads, Data Owners, Technology, and Business Sponsors to support the delivery of our transformation objectives, supporting the consolidation & tracking of execution plans, creating executive materials and managing our communication strategy.

As a key member of our organization, the candidate will play a crucial role in fostering the use of data, AI / ML and Automation technologies to enhance operational efficiency, streamline processes, and drive strategic decision-making.

The successful candidate will be a strong communicator with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.

Key Competencies:

1. Support delivery of firmwide programs at scale, coordinating execution plans and dependencies across organizations. Build frameworks, gather requirements, and contribute to content, analyses, and roadmaps that enable solutions and decision-making. Maintain program artifacts (plans, RAID logs, status updates, action trackers) and ensure on-time, quality delivery against milestones and objectives.
2. Engage directly with stakeholders and senior leaders to scope problem statements/opportunities, frame proposals, and synthesize analyses into clear options and recommendations; lead cross organizational transformation projects (e.g., reimagine firmwide processes such as position management partnering with HR, P&A, Technology, and Transformation teams), aligning solutions, operating models, data, and technology architecture to drive timely decisions and adoption.
3. Develop deep, trust-based advisor relationships with collaborators across Product, P&A, Technology, and Control partners to drive alignment within the transformation agenda. Coordinate cross-functional forums, ensure decisions and actions are captured, and follow through to delivery.
4. Support robust governance frameworks, consolidating inputs for Product Cabinets, Working Groups, and All Hands. Develop concise, executive-ready communication materials on workstreams for leadership, tailoring messaging to audience needs.
5. Proactively identify, assess, and mitigate risks and issues; escalate as needed with clear options and solutions. Ensure workstreams comply with applicable requirements, standards, and internal controls.
6. Contribute to change management planning and execution (stakeholder analysis, communications, training materials, adoption plans) to support rollout of new processes and modern technologies with a focus on legacy application decommission, third-party vendors, and AI/ML capabilities. Track adoption and effectiveness through defined metrics and develop playbooks for personas.
7. Partner across Product Managers and Business Management to support investment processes, central tracking of costs and benefits, and capacity planning across workstreams. Maintain consistent reporting standards and data quality across change leads.
8. Lead continuous improvement of governance methods and controls including govern and optimize Jira, Confluence, Monday.com, and Portfolio Intelligence through standardized workflows, KPIs, and integrated dashboards; capture lessons learned and best practices to institutionalize improvements.

What are we looking for?

• Bachelor's degree in business, Finance, Economics, Engineering, or related field; advanced degree (MBA) or certifications (PMP, Agile/SAFe, Lean) are a plus.
• 4-6 years of experience in program/project management, PMO, transformation, or related fields; financial services experience preferred.
• Experience in Finance & Business Management (F&BM) activities and ability to partner across functions.
• Demonstrates experience supporting cross-functional programs with rigorous governance, risk/issue management, and stakeholder engagement.
• Strong analytical skills with the ability to quantify financial impact and benefits; advanced Excel and PowerPoint proficiency.
• Experience defining and tracking KPIs/OKRs; ability to translate data into clear, concise executive materials.
• Excellent verbal and written communication skills; comfortable presenting to senior audiences and tailoring messages by stakeholder.
• Strong organizational skills, attention to detail, and ownership mindset; ability to manage multiple priorities in a fast-paced environment.
• Familiarity with agile concepts and tools (e.g., JIRA, Confluence); exposure to large-scale technology programs or change management.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong communication skills (both oral and written) as well as strong interpersonal and influencing skills
• Strong ethical standards and integrity.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.\n