Description
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week
The Opportunity:
The Benefits Consultant, Retirement Plans is responsible for the day-to-day operations of the retirement programs and Employee Stock Purchase Plan (ESPP). This role requires ongoing interaction with our retirement vendors to ensure accurate delivery of our retirement plans. The scope of accountability includes the qualified and non-qualified Defined Contribution plans, qualified and non-qualified Defined Benefit plans and the ESPP.
What you will do:
- Collaborate with retirement vendors to deliver ongoing plan administration, including maintenance of systems
- Resolve retirement escalations for active employees, terminated participants, and retirees
- Serve as a point of contact for Human Resources colleagues on retirement plan inquiries
- Review reconciliation of 401(k) payroll reports in preparation for funding and approval for two payroll companies
- Validate financial pension reconciliation reports to ensure accuracy and compliance
- Review and approve retirement packages for active and terminated participants in the frozen pension plan
- Perform quality checks and approval of pension paperwork prior to payment processing
- Conduct review of 401(k) payroll files and other internal and external retirement files to ensure accuracy
- Review non-qualified FICA reports and distribution letters for completeness
- Revise and update summary plan descriptions as needed and review all internal and external retirement related communications, including ESPP
- Partner with vendors and auditors on retirement plan compliance including 401(k) and pension plan testing to ensure annual filings are completed accurately and timely
- Adhere to applicable government regulations to ensure timeliness and accuracy of required reporting and fees (pension funding notice, Form 5500, fee disclosure)
- Perform 401(k) correction calculations in partnership with retirement vendor
- Support activities related to the ESPP enrollment and offer periods
- Manage retirement claims and appeals
- Identify enhancements to processes related to retirement benefits and the employee experience
- Complete other duties and projects as assigned
What you bring with you:
- Bachelor's Degree or equivalent work experience
- 3+ years of employee benefits experience, including strong knowledge of retirement plans, for mid-size to large organizations
- Understanding of plan compliance, ERISA and other relevant benefits legislation, privacy and security matters
- Excellent communication skills and customer service orientated
- Strong attention to detail and commitment to accuracy
- Strong client-centric approach with focus on continuous improvement
- Excellent analytical and critical thinking skills
- Strong working knowledge of MS Office (e.g. Excel, Word and PowerPoint)
- Strong problem-solving skills to quickly tackle ambiguous situations with an analytical mindset
- Ability to work well independently or collaboratively as needed and succeed in a fast paced, fluid environment and readily adapts to change
- Working knowledge of MS Office (e.g. Excel, Word and PowerPoint)
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Salary Range: 61,900-92,900
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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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