Description

As a Product Associate on the Chase Travel Corporate Solutions team, you will play a key role in supporting Chase's strategic priorities. In this position, you will serve as the product lead, working closely with Chase Travel B2B partners to turn their business objectives into actionable product features and a forward-thinking strategic roadmap. Your leadership and proactive approach will ensure these requirements align with both Chase Travel's goals and the broader organizational strategy. You will collaborate with engineering, design, and data analytics teams to refine requirements and oversee successful implementation, delivering results that move the business forward.

Job Responsibilities

• Become and serve as the product area's subject matter expert - interviewing customers to identify critical pain points, document requirements, scope solutions, identify risks, and clearly communicate goals and milestones to business stakeholders.
• Conducts discovery and planning activities to prepare comprehensive requirements for handoff to delivery teams.
• Owns and manages the delivery of the product backlog related to Chase Travel Corporate Solutions business.
• Partner with internal and external teams (business, product, design, technology, analytics, risk, legal, compliance, operations, servicing, marketing, change management, etc.) on the prioritization and development of product features.

Required Qualifications, Capabilities, and Skills

• Minimum of 3+ years of experience in product management or a closely related field.
• Bachelor's degree required.
• Strong understanding of the product lifecycle, including discovery, requirements definition, writing epics and user stories, acceptance criteria, refinement, and backlog management.
• Proficient with AI tools to enhance efficiency and productivity.
• Excellent attention to detail, with the ability to manage multiple tasks and priorities at once.
• Strategic thinker with strong interpersonal and influencing skills; able to build partnerships across all levels and locations within the organization.
• Demonstrated ability to solve complex business problems, drive consensus, and support organizational transformation.
• Clear and effective verbal and written communication skills.
• Strong work ethic, proactive approach, and a bias for action.
• Curiosity and willingness to learn, experiment, and challenge the status quo.

Preferred Qualifications, Capabilities, and Skills

• Experience in product management within the travel industry or related sectors.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n