CAD / PLM Administrator 1

Department: Design Engineering Division: Engineering Systems 

At Daniel Defense, Only the Best Build the Best… 

Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to Honor God and Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.

The CAD / PLM Administrator I is an entry-to-mid level systems administrator responsible for supporting SolidWorks Design, SolidWorks PDM Professional, and SolidWorks Manage environments. This role provides frontline service desk support, performs SQL development, supports system configuration, writes work instructions, and conducts user training.

This role serves as the technical foundation of the Engineering Systems team and requires strong SQL programming capability.

Essential Functions:

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.

• Other responsibilities as deemed appropriate or necessary by management.

System Administration

• Administer and support SolidWorks Design and SolidWorks PDM Professional environments.
• Assist with administration and support of the SolidWorks Manage environment.
• Perform user setup, permissions management, and license administration.
• Configure workflows, data cards, variables, and lifecycle states.
• Maintain vault structure, templates, and metadata standards.
• Assist IT with server maintenance, backups, and software upgrades.

SQL & Database Development (Required)

• Develop and maintain SQL queries, stored procedures, views, and reports.
• Support Manage dashboards and reporting through SQL customization.
• Troubleshoot database performance and data integrity issues.
• Assist in data migration and cleanup initiatives.

User Support & Service Desk

• Respond to and resolve service desk support tickets.
• Troubleshoot CAD, vault, and workflow issues.
• Escalate complex issues appropriately.
• Maintain support documentation and resolution logs.

Documentation & Training

• Write and maintain work instructions and process documentation.
• Conduct end-user training sessions (group and 1:1).
• Assist in new user orientation for engineering systems.
• Develop basic training materials and reference guides.

Process Support

• Support workflow improvements.
• Assist with change management and release process administration.
• Help maintain data governance standards.

Knowledge, Skills, and Abilities:

Required Qualifications

• 2+ years supporting SolidWorks Design and SolidWorks PDM Professional.
• SQL programming experience (queries, joins, views, stored procedures).
• Experience writing technical documentation.
• Strong troubleshooting skills.
• Ability to conduct user training sessions.
• Demonstrated ability to work in accordance with our Company Values.

Preferred Qualifications

• Experience with SolidWorks Manage.
• Microsoft SQL Server administration exposure.
• SolidWorks Design Associate (CSWA)
• SolidWorks PDM Associate (CSWA-PDM)

Physical Requirements:

Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace."

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment Daniel Defense is an at-will employer.