Description

SUMMARY 

Reports to, and works in close collaboration with, the Senior Project Manager to oversee communications and marketing project portfolios and advance project management practices. Supports the development and implementation of new or customized processes and tools, guiding integration efforts to ensure successful adoption and measurable impact. Can translate complex technical requests into clear, actionable project plans. Primarily supports the Admissions portfolio and key University events but assists with other projects as assigned.

JOB DUTIES 

Essential duties, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations may be made as required.  Requirements are representative of minimum levels of knowledge, skills, and/or abilities.  The job description does not constitute an employment agreement and is subject to change at any time by the employer.  Essential duties and responsibilities may include, but are not limited to, the following:

• Develops project plans, timelines and budgets.  Manages assigned accounts and projects.  Serves as the point of contact for projects and stakeholders. Utilizes industry best practices, techniques and standards throughout the entire project execution.  Ensures budget, time and scope requirements are met for projects. Processes project requests by collecting, refining, and prioritizing project scope and requirements, taking into consideration existing tools and resource constraints. Independently creates clear and concise project plans for small to large-sized projects. Works with key members of the department to determine project resources based on project scope, level of effort, and timeline. Works with the Senior Project Manager to ensure compliance with all governance processes and protocols to determine project approval, priority and funding. 
• Analyzes each project for possible risks, concerns, and potential roadblocks, looping the appropriate stakeholders and key department members as necessary. Develops a plan of action when project risk looms. Works with appropriate offices, department teams and outside vendors to ensure all prerequisites are completed prior to project execution. Develops project plans that will deliver outcomes on time and in accordance to the scope and stakeholder requirements. Works closely with campus leaders, updates project briefs for teams from across the organization, creates deliverable lists for projects.
• Controls stakeholder communications and engagement to ensure project success from discovery to completion. Creates project documentation and translates metrics into actionable and meaningful data. Provides status reports to the Senior Project Manager on a regular basis.
• Ensures all work is accurate and in compliance with department and project quality standards.  Conducts post-project retrospectives and SWOT analyses to capture insights and drive continuous improvement. Ensures all final deliverables are stored in the appropriate repositories.

ADDITIONAL DUTIES 

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.
• Complies with all Trinity University policies and guidelines.
• Performs other duties as required.

EDUCATION 

Required:

Bachelor’s degree from an accredited institution 

Preferred:

Master’s degree from an accredited institution.

EXPERIENCE 

Required:

        Three years of experience in project coordination, to include business process improvement, change management, stakeholder or client management. 

        Hands-on experience with customer service and stakeholder relations.

        Experience seeing projects through the full life cycle.

KNOWLEDGE, SKILLS, AND ABILITIES 

Required:

Waterfall and agile project management methodologies.
Ability to solve problems creatively.
Working knowledge with project management software tools, methodologies and best practices.
Excellent analytical skills including data analysis and presentation of data.
Strong interpersonal skills and extremely resourceful.
Proven ability to complete projects according to outlined scope, budget and timeline.
Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
Experience in working with creatives and print vendors (e.g. designers, writers, photographers).
Demonstrated experience finding creative solutions to problems.
Strong skills in task organization, prioritization, and quality assurance.
Excellent written and verbal communication and negotiation skills.
Preferred: 

Experience working with Asana or similar project management or task management tool; 
Maintenance of key project details, and compiling data and reports for management.
Experience in Change Management methodologies.
LICENSES/CERTIFICATIONS 

Preferred:

Project Management Professional (PMP) Certification highly preferred.
Change Management Certification.