Description

Are you a visionary L&D leader who’s passionate about building highimpact learning cultures? Do you thrive in fastgrowing organizations where your ideas shape the future? If so, this is your moment!

Our Green Bay–based, high performing financial institution is expanding rapidly — and we’re looking for a Director of Learning & Development who’s ready to elevate our people, reinforce our culture, and drive organizational excellence.

POSITION SUMMARY:

The Director of Learning & Development leads the enterprise learning strategy and oversees the full L&D function. This role is responsible for building organizational capability, strengthening leadership pipelines, ensuring regulatory compliance, and cultivating a culture of continuous learning. The Director provides strategic direction and handson leadership to the L&D team, ensuring high performance, operational excellence, and alignment with business priorities.  The is a full-time, 100% in-office position, located in Green Bay, WI. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Leadership

Lead the enterprise learning strategy to support corporate goals, regulatory expectations, and workforce capability needs.
Partner with senior executives to conduct workforce capability planning and identify critical skill gaps.
Drive leadership development initiatives, including succession planning and talent pipelines.

Leadership & Management of the L&D Team

Provide strategic leadership to the L&D team, including managers, instructional designers, facilitators, and learning operations staff.
Provide operational leadership to direct reports.
Set clear goals, performance expectations, and development plans for team members.
Build a highperforming, collaborative team culture that emphasizes innovation, accountability, and service excellence.
Coach and mentor L&D staff to strengthen capabilities in instructional design, facilitation, consulting, and learning technology.
Oversee team capacity planning, workload distribution, and resource allocation to ensure timely delivery of enterprise learning initiatives.
Recruit, onboard, and develop L&D talent to support organizational growth and evolving business needs.

Learning Compliance

In coordination with the CRO, oversee all regulatory and compliance training, ensuring adherence to BSA/AML, cybersecurity, consumer protection, and other mandated requirements.
Ensure audit readiness and maintain documentation for regulatory examinations.

Program Development & Delivery

Direct the design and deployment of enterprise learning programs, including curriculum architecture for frontline, corporate, and specialized roles.
Integrate modern instructional design, digital learning, and blended learning methodologies. 

Learning Technology & Operations

Lead the strategy and optimization of the LMS, including vendor management and digital learning tools.
Ensure efficient learning operations, including scheduling, reporting, and content lifecycle management.
 

Measurement & Analytics

Use learning analytics to measure program effectiveness, workforce capability, and ROI.
Provide datadriven insights to senior leadership to inform talent and business decisions.
 

Organizational Influence

Serve as a strategic advisor to Executive Management, CHRO and business line leaders.
Support enterprise transformation initiatives, including mergers, through change leadership, communication, and adoption strategies.
Promote a culture of continuous learning, innovation, and professional development.
 

Other Responsibilities

        Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.

        Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.

        Performs all other duties as assigned. 

 SUPERVISORY RESPONSIBILITES:

Directly supervise the L&D team in accordance with Nicolet’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, mentoring and development planning; rewarding and disciplining employees; addressing complaints and resolving problems.

KNOWLEDGE, SKILLS, AND ABILITIES:

        Demonstrated ability to work independently.

        Ability to travel throughout our Bank footprint as needed.

        Ability to use discretion and independent judgment in carrying out tasks.

        Positive attitude that will encourage and motivate employees to expand their knowledge and experience.  

        Strong interpersonal, consultative, analytical, and organizational skills.

        Ability to relate to people at all levels of an organization, and to work cooperatively.

        Excellent written and verbal communication skills.

        Excellent presentation skills, both in-person and virtually.

        Ability to analyze data and exercise good judgment that balances needs of employes with those of Nicolet.    

        Creative thinker with an ability to propose energetic and forward-thinking solutions 

        High ethical standards.

        Collaborates effectively and provides timely solutions.

        Proficient knowledge of bank products and banking industry.

        Proficient in Word, PowerPoint, Excel and other graphic and written formats.  

EDUCATION AND EXPERIENCE:

Bachelor’s degree required; Master’s degree in HR, Organizational Development, Business, or related field preferred.
Professional certifications (e.g., Certified Professional for Learning and Performance, SHRMSCP, ATD) are a plus.
At least 7 years of progressive experience in learning, talent development, or organizational development.
Experience leading L&D teams in a regulated financial institution or similarly complex environment strongly preferred.
 

PHYSICAL DEMANDS:

In compliance with the ADA, performance of this job requires certain physical demands. These demands are as follows but not limited to the ability to sit, stand and walk often throughout the day, constantly be able to operate with their hands and arms, occasionally ascend/descend flights of stairs, position themselves frequently throughout the day, communicate with other employees, able to examine their work and regularly lift and/or move up to 10 pounds while occasionally lift and/or move up to 25 pounds. These physical demands must be met by an employee to be successful and perform at full potential, but reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. 

Equal Opportunity Employer/Veterans/Disabled