Description

Graduate Implementation Analyst - MMB 2026 Graduate Programme

About the team:

Our New Business Delivery team are responsible for implementing Darwin (our employee benefits software platform) to our clients, by understanding their benefit scheme, consulting on Darwin capabilities and capturing technical requirements. The team plays a critical role in helping our clients realise value from their investment in our technology.

About the role:

This is an excellent opportunity for an Implementation Analyst to make a business and client impact by supporting Darwin projects across clients in the UK and Continental Europe. We value our consultants and trust them to support a project team to deliver Darwin, they are responsible for both the quality and output of the Darwin solution.

The ideal candidate will demonstrate strong problem-solving abilities to effectively navigate complex challenges while remaining composed and professional under pressure, maintaining focus and clarity. They will possess a solutions-focused mindset, proactively identifying and implementing improvements, alongside excellent client management skills to build positive relationships and thoroughly understand client needs.

This graduate programme offers a supportive environment to develop your consulting and technical expertise, preparing you for a successful career within Mercer Marsh Benefits. If you are motivated to learn and make a meaningful impact, apply now for the September 2026 intake.

We will count on you to:

• Collaborate with Lead and Senior Consultants to support the delivery of new business projects
• Serve as a primary point of contact for clients throughout new projects or change requests
• Partner with Project Coordinators to develop and maintain project plans, action lists, and risk and issue logs in accordance with the Darwin methodology
• Engage directly with clients to understand their benefits schemes and provide expert guidance on Darwin capabilities, including participation in onsite meetings when required
• Accurately capture client requirements and prepare detailed technical Darwin specifications (e.g., Benefit & Darwin Specification - BDS)
• Coordinate with offshore configuration specialists to tailor Darwin solutions that meet client needs
• Take responsibility for the quality and successful delivery of assigned projects
• Support both internal and client acceptance testing to ensure solutions meet defined requirements and specifications, while monitoring testing progress to facilitate a smooth launch for employees
• Ensure all client deliverables are completed in alignment with contractual commitments and organisational standards

What you need to have:

• You must have achieved or on track to receive a minimum of a 2:1 in your degree discipline.
• Process management & project coordination skills gained through previous employment or education
• Proficiency in English is required; additional skills in major European languages such as Spanish, French, or German are considered a strong advantage

What makes you stand out:

• Previous professional exposure to enterprise software products or project management
• Demonstrated understanding of, or enthusiasm for, technology and its potential to positively impact clients and their employees
• Good working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.