Description

Description

ROLES AND RESPONSABILITIES

Key Accountability Areas

Key Activities

Coordination & Planning
• Support in preparing, coordinating, follow up and maintaining the overall ERP & Infra implementation project plans, schedules, and deliverables.
• Coordinate project activities between ERP functional consultants, business users, and technical teams.
• Track milestones, dependencies, and timelines for infrastructure setup and ERP deployment.
• Maintain project documentation, meeting minutes, and issue logs for project governance.
• Support ERP implementation teams (functional & technical) in coordination, alignment between IT infrastructure and ERP system, facilitate meetings, meeting action items, follow-ups, etc.
• Facilitate user acceptance testing, data migration validation, and system go-live readiness.
• Detailed project coordination reports and dashboards
• Issue tracking and resolution logs.

Operational
• Manage communication between ERP vendor/partners and internal IT teams for technical issue resolution.
• Coordinate infrastructure setup activities such as provisioning servers, databases, application hosting environments, and connectivity for ERP systems.
• Track hardware and software procurement, installation, and configuration required for ERP and related applications.
• Act as the liaison between business process owners, ERP consultants, and IT teams.
• Provide timely project updates, progress reports, and escalation of risks/issues to management.
• Facilitate coordination with third-party vendors, system integrators, and cloud service providers (if applicable).
• Ensure compliance with IT policies, data security standards, and audit requirements during implementation.
• Prepare and maintain change management logs and version control documentation

Qualifications

JOB QUALIFICATIONS AND REQUIREMENTS

Knowledge and Experience
• Strong project coordination, problem solving and multitasking abilities.
• Proactive, detail-oriented, and result-driven mindset with good interpersonal communication.
• Ability to work in support of projects and at time under pressure to meet deadlines.
• 4 - 6 years of hands-on experience in projects like support, coordination, or application preferably within the oil & gas, energy, or similar industry.
• Preferred to understand IT infrastructure (servers, networks, cloud environments, databases, cybersecurity).
• Familiarity with IT Application projects will be added advantage.
• Experience in coordinating with cross-functional teams and multiple vendors
• Good understanding of Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive) and user access management.

Education and Certifications
• Bachelor's degree in any Business Administration, Project Management, technical or related field.
• Able to communicate effectively in both Arabic and English.