Description

As a Product Delivery Manager (VP) for Payments Rails LATAM, you will lead end-to-end delivery from intake through release and operationalization, partnering with Product, Technology, Operations, CS&I, and cross-functional teams. You will manage timelines, dependencies, and blockers to keep execution on track, strengthen governance and agile delivery practices, and drive continuous improvements that enable faster, more consistent outcomes and better customer experiences.

Job Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and cross-functional coordination.
• Lead change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Establish and run program governance (e.g., operating cadence, working groups, integrated plans, RAID, dependency management, and "Ready to Launch" readiness).
• Drive end-to-end delivery execution across the lifecycle: planning, build oversight, testing, UAT coordination, cutover, and hypercare, ensuring operationalization and stakeholder readiness.
• Lead process re-engineering and continuous improvement to improve delivery speed, transparency, and control discipline.
• Foster a collaborative working environment that encourages open dialogue and productive conflict resolution.
• Analyze and interpret delivery constraints (including policies/processes), identify barriers, and apply critical thinking to address challenges across the product development lifecycle.

Required Qualifications, Capabilities, and Skills

• 10+ years of experience or equivalent expertise delivering products, projects, or technology applications in complex, cross-functional environments.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery with a proven track record of implementing continuous improvement.
• Experience in product/platform-wide release management, including deployment processes and strategies.
• Knowledge of Payments and/or Core Rails
• Proficient knowledge of the product development lifecycle, design, and data analytics.
• Strong intellectual curiosity and experience in business analysis and process re-engineering.
• Proven leadership, influencing, and stakeholder management skills; ability to operate effectively in high-pressure, time-sensitive environments.
• Advanced written and verbal communication skills.

Preferred Qualifications, Capabilities, and Skills

• Recommended skills/tools - agile delivery & methodologies, JIRA

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.