Description

Hudson County Community College

Student Success Coach, Shipyard Workforce Development and Training
Continuing Education and Workforce Development
Jersey City, New Jersey

Salary Grade: 110

(Full-time; 9-Month Grant-funded Position)

"Hudson is Home"

"Hudson is Home" is about our people. Hudson County Community College truly cares about our faculty, staff, students and community. At HCCC, you will be respected, supported, and valued! Our caring, collaborative, and diverse culture is what defines us and together we can and will achieve our dreams!

Our Perks

HCCC provides full-time employees with a strong, comprehensive benefits package that includes: Medical, Dental, Vision, Life Insurance, Parental Leave, Paid Time Off, Retirement Plans, and up to $9,000 per year invested in your professional development. Additionally, we also offer employee assistance programs, flexibles spending accounts, flexible hybrid schedules (depending on the position), employee discount marketplace, auto and home insurance discounts and more.

About This Role

The School of Continuing Education and Workforce Development (CEWD) is an exciting and entrepreneurial office within the College which offers a wide variety of non-credit classes, courses, seminars and training sessions for the community. These offerings are focused on revitalizing careers, upgrading skills and credentials, growing businesses and pursuing pastimes and passions. Additionally, Hudson for Business (HFB) is the area leader in developing and delivering educational classes and programs for Hudson Countys businesses, organizations and individuals. Join a winning team focused on serving the educational training needs of the Hudson County workforce and business community.

Reporting to the Program Manager, SWDTP in CEWD, the Student Success Coach, will work collaboratively with the academic, workforce, and student services offices, students, employers, community partners, and faculty to successfully implement the Shipyard Workforce Development and Training Program (SWDTP) to ensure student support and success. The Student Success Coach will work from both the employer site and also the Journal Square Campus.

What Youll Do:

• Connect students with academic and non-academic services.
• Ensure that supportive services and additional training as needed are occurring for the participants.

• Provide resources, referrals, and information to assist students in navigating the college.

• Develop information sessions for recruitment to enroll eligible participants for SWDTP.
• Manage the enrollment process for workforce programs.
• Coordinate the workforce training courses.

• Assist incoming students with the transition to the College by engaging in conversations about time management, study skills, and test-taking strategies.
• Integrate data-informed decision-making and evidence-based practices into daily work.

• Become a subject matter expert on college programs and services, to support the students journey to success.
• Create training schedules for programs, track data points, create reports on training outcomes, and maintain training records on participants.

• Collaboratively plan monthly tasks that enhance the student experience.
• Maintain documentation, data, and reports to monitor student success and retention rates.

• Communicate effectively with internal and external program partners to ensure continuous improvement and success of the program.

• Execute a communication plan consisting of regular communication to inform students of important dates and action steps in the workforce journey.

• Participate in all aspects of student and program evaluation.

• Keep accurate records and inventory related to the project.

• Ensure compliance with program requirements and participate in the program evaluation process.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Prepare reports as required.
• Perform other related duties as delegated or assigned by your supervisor.

What Youll Need:

Education and Experience

• Minimum Associates degree: required in any industry/field. Bachelors degree preferred.
• 2 Years of Experience: working in a multicultural, urban environment coordinating workforce training activities in higher education, a public workforce setting, or other related setting.

Competencies and Skills

• Proficiency working with various computer software programs including Microsoft Office suite including Word and Excel and AI.
• Proven ability to manage up and down to achieve successful results.
• Technology Skills: The department relies on technology to scale its efforts. We need individuals skilled in database management, spreadsheets, video conferencing, email management, word processing, electronic presentations, and AI.
• Engagement Skills: This concept is robust and inclusive - engaging internal and external constituents for the first time, customer services skills, and marketing skills. Attention to detail and the ability to write well impacts engagement. Projects a professional, positive self-image in appearance, confidentiality, courtesy, conduct, fairness, and personal integrity at all times.
• Flexibility: HCCC strives to be agile and flexible to the evolving needs of students, alumni, the local community, and changes in the labor market. We want you if you can thrive in environments that change.
• Strategic Thinking: We are a culture of continuous improvement. Your thoughtful attention to program challenges, the contribution of ideas, having a vision, and setting goals are significant to the colleges growth.
• Excellent organizational, problem-solving, leadership, and interpersonal skills.
• Must demonstrate a high level of initiative and ability to work independently with a thoughtful approach to problem-solving.
• Sound judgment. Comfortable handling and safeguarding confidential information.
• Authentic passion for Hudson County Community Colleges mission.
• Bi-lingual preferred: Spanish / Arabic languages are a priority for the community.
• Drivers license and access to reliable transportation.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically articulated in this job description, but which may be reasonably considered to be incidental in the performance of their duties. Additionally, Hudson County Community College has the right to revise this position description at any time and does not represent in any way a contract of employment

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